FAQ

Lavender Tiger Takeover Dress - Sparkle City Co

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

Standard domestic shipping can take up to 7 business days. If you need it faster, choose Expedited Priority Shipping at checkout.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for domestic orders of $150 or more. For more information check out our Shipping & Returns page

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Returns & Refunds

Yes, we offer full and partial refunds via store credit.

For more information check out our Shipping & Returns page

A refund request can be submitted within 14 days month after delivery.

In the case when the product is undamaged, you are eligible for a full refund, minus the cost of shipping. A prepaid shipping label cost is $9.95.

In the case when the product has been used, you are not eligible for a any refund.

For more information check out our Shipping & Returns page